# Corrupted Message (3)

Most of the time, this error message is triggered by the loader having issues communication with our Authentication servers. The following steps should help to eliminate it.

* Use a VPN ([ProtonVPN](https://protonvpn.com/) is free)
  * This may be required for some people because of your firewall, or your ISP blocking the connection.
* Use the latest loader
  * You can always download the latest loader for whichever tool you need from the Loaders tab.
* Use a different network

Restart your PC fully if you get this error.
